At Campout Gear Shop, we understand that timely delivery is crucial for your outdoor adventures. That’s why we’ve streamlined our delivery process to ensure your camping gear reaches you as quickly and efficiently as possible.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who need their gear a bit faster, we use DHL or FedEx. Orders are processed within 1-2 business days, and delivery typically takes 10-15 days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery time for this option is 15-25 days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your gear is packed and ready for dispatch as quickly as possible.
Delivery Areas
We ship globally, ensuring that outdoor enthusiasts from around the world can access our premium camping gear. However, please note that we do not deliver to Asia and a few remote areas due to logistical constraints.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and plan accordingly.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure the item is in its original condition and packaging.
Contact Us
If you have any questions about your delivery or need assistance, our customer service team is here to help. You can reach us at [email protected].
Thank you for choosing Campout Gear Shop. We look forward to being a part of your next outdoor adventure!